Canon LiDE20 not working

So you have a new computer with those blue USB3 ports and are using probably Linux Mint 17.3 Mate, Ubuntu 14.04 or similar OS.

The Canon LiDE20 scanner which used to work with your older computer, refuses to scan now.

If you enter “scanimage -L”, you get output shown here below, followed by a long wait:

  • device `plustek:libusb:002:003′ is a Canon CanoScan N670U/N676U/LiDE20 flatbed scanner

The problem is related to the fact that your system has USB3 ports.

One way to solve the problem is to go to BIOS setup of your computer and look for USB ports related options.

With my ASUS motherboard I fixed it like this:

  1. F2 or Del at boot for BIOS setup
  2. Advanced Mode (F7)
  3. Advanced:
  4. USB Configuration:
  5. Intel xHCI Mode -> change from Smart Auto to Disabled

					
Advertisements


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s